Can Workspace Management Really Deliver Improved UE and Satisfy the Concerns of IT?
Where User Profile Management (UPM) is the first step toward improving user experience with virtualization, workspace management is the next step in creating a truly consistent user experience that improves productivity.
The main goal of workspace management technology is to take physical desktops and laptops and move them into virtual-based platforms. Workspace management gives users access to every mission-critical application they need independent of their physical desktop and provides an optimal experience on any platform. With basic user profile management alone, log on times can lag, and users can be forced to log in to multiple environments to access different applications. Workspace management streamlines these processes and simplifies the UPM environment even further, reducing the time and the resources it takes to handle scripts, roaming profiles, group policies, upgrades, renewals, and replacements.
When properly implemented and deployed, workspace management also helps to control IT costs by reducing server and storage needs. In addition, workspace management improves security by adding additional layers of protection for crucial documents and data, all while putting less strain on the IT department and giving users more freedom to roam.
Instant Access To Work, Fewer Calls To IT
In many virtual environments, users have to log in and log out when they move to a new location. When working from home or logging in to work on vacation, this is expected. However, if a user is moving around different floors of the organization, they may have to log in and log out in order to connect to accessible printers, hardware, and location-specific applications.
Workspace management solutions eliminate this repetition. If an accounting employee spends a lot of time visiting the payroll department, he/she would not have to log in and out in order to use payroll’s printers. The contextual awareness of workspace management refreshes a user’s settings each time the access point changes, creating a seamless user experience.
Workspace management also helps speed up access while roaming. All profile data is stored and applied in-app, and therefore is only loaded when the app is launched. There are also self-service options for users to restore their settings remotely and recover lost passwords without having to call the IT department for assistance.
Advanced Security Features
With so many employees accessing corporate networks through laptops and mobile devices, data security is a major IT concern. Workspace management adds another layer of security to help ensure that files stay where they belong, and only those who need access to specific sets of information are able to do so. Access to applications, networks, websites, removable drives, and data can be restricted based upon a user’s profile and even their location.
Cost and Infrastructure Management At Your Fingertips
A superior workspace management tool can provide IT and leadership with critical information they need to measure cost-effectiveness, usage, and user behavior. Administrators can quickly determine how frequently an application is being used, manage licenses, determine how much stress an application is putting on the network, and more. This data can be critical for both short and long-term planning and resource allocation.
Workspace management solutions remain on the forefront of user and customer satisfaction as a powerful tool for managing costs and infrastructure—simultaneously delivering consistent user experience, more user freedom to roam, and greater IT control over security and access.