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Making virtualization, reality

Turn Capital Expenses into Operational Expenses with Desktops as a Service

In a traditional PC environment, companies rely on IT staff to manage their infrastructure of hardware, their operating systems and software upgrades, with multi-user dynamics in play. This high value workforce often spends their days caught up in a never-ending cycle of firefighting, rather than focused on strategically equipping the business for growth. Meanwhile, unpredictable hardware and infrastructure costs hold the department’s budget hostage, and limit the ability to pro-actively invest and grow.

Moving from the traditional set up to Desktops as a Service (DaaS) in the cloud reduces the operational costs associated with IT maintenance and management, and takes pressure off the IT team. In this article, we explore three core organizational enhancements of DaaS, and how they set a business up to operate more efficiently, at a higher value.

Stop Spending on IT Infrastructure and Hardware

The most obvious cost-savings benefit of DaaS stems from reduced infrastructure. This benefit is almost always the first one cited by providers and CIOs when making the move to Desktops as a Service. 

On-site infrastructure is not only costly to purchase and maintain, but it also requires dedicated IT staff to oversee upgrades, handle security, and manage problems as they arise. When servers fail, need to be updated or overhauled, the cost to the business can be astronomical.

Pay-as-you-go DaaS removes the need for in-house server maintenance. Refreshing servers, maintaining heating and cooling for the server room, and purchasing new hardware all come off the to-do list. Everything is managed offsite by a DaaS provider. Organizations pay only for what they use, and they scale up or down as needed.

Count On Consistent Expenditures

In traditional environments where all IT is managed in-house, a single issue can lead to snowballing expenses, with no means to mitigate against unforeseen expenditures. If a server goes down and needs to be replaced, for instance, it must happen immediately.

With DaaS, these emergencies become the responsibility of the provider. Infrastructure and maintenance are leased out at a set price on a consumption model, which stabilizes budgets and expenses. If the needs of the organization change, the provider is able to recalculate the cost of scaling up or down quickly, so that the proper financial adjustments can be made.

This enables improved budget planning and forecasting for IT expenses, and eliminates the need for contingency funding. 

Stabilizing IT Departments

End-user computing includes hidden costs that are unassociated with actual PC infrastructure. As an organization grows, in-house IT teams have to spend more time keeping workstations functional. This leaves them less time to focus on strategic initiatives that grow and strengthen the business, leaving the company in a constant state of stagnation.

Ask any IT staff working in a traditional PC environment, and they are likely to tell you that there are days when they feel as though they’ve put their hands on every single desktop and device in the company. Every hour an IT team spends on a simple ‘break-fix’ represents an opportunity cost where they’re not focusing on their core competencies. In extreme cases, overtime is used to get them back to mission-critical tasks, which not only increases the IT budget, but creates a situation where burnout and turnover become much more likely.

DaaS can set the IT department free from these recurring issues. Virtual desktops allow simple fixes and software updates to be made quickly and easily for the entire organization, liberating the IT department to focus on processes that drive the business forward.

DaaS has come a long way over the last decade, making this monthly service extremely cost-effective. By shifting away from in-house management, organizations can free up capital budgets, streamline operating expenses, and free up their in-house IT teams to focus on tasks that will drive the company forward.


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