Is Your IT Department Spread too Thin? Don’t Hire More People, Streamline with DaaS
In a post-recession economy, organizations must do more with less. Nowhere is that pinch felt more deeply than the in-house IT department, where infrastructure costs of maintaining 24-hour access push against budget caps. As a result, spending on personnel is cut to maintain the proper systems and applications. However, a thinned-out IT team lacks the time and the energy to focus on core competencies when their time is spent keeping workstations up and running.
Desktops as a Service (DaaS) can help ease this strain on internal IT teams, increasing productivity while at the same time providing significant cost savings. When desktop management is transferred to the cloud, it instantly cuts the shackles that chain critical IT personnel to non-critical tasks.
Service Cost Savings
The cost savings of DaaS is often the most desirable benefit of virtualization. These services are billed at a set rate based upon the usage needs of the organization. With stabilized billing in place, the organization knows precisely what it must budget for each and every month, with few surprises along the way. Additionally, the company can scale up or down as needed, without having to consider the hidden costs of managing, maintaining, powering, or heating and cooling new servers.
Immediate Access to Additional Skills
Many in-house IT teams are made up of generalists along with a few subject matter experts in strategic processes and systems. Rarely do these teams focus their professional development in managing desktops or virtual desktop infrastructure. While they may know the basics, they often have to consult with outside experts in order to resolve critical issues.
When the organization switches away from VDI to DaaS, they have instant access to a team of subject matter experts who not only keep systems up and running, but who are able to provide instant, specialized support when needed. The DaaS team acts as an extension of the existing in-house IT team, working behind the scenes to detect issues before they become problems, and mobilizing quickly to manage problems if and when they do arise.
Staying Focused on Business-Critical Functions
This specialized support can alleviate overtime and burnout among the in-house staff. When those individuals take time away from specialized projects to handle user issues, they have to spend off-peak hours making up for lost time. If the team is down an employee due to vacation or sick leave, that pressure can mount. DaaS eliminates the need for lengthy and costly management of desktop systems. Updates, upgrades, and maintenance can happen off-site during off-peak hours, to ensure there is little if any interruption in daily operations. DaaS teams can alleviate the stress and strain on human capital resources while increasing both end-user productivity and IT productivity.
The IT job market is competitive. Organizations must do everything they can to provide their personnel with a work environment that allows IT professionals to use their skills and talents effectively without causing burnout. Desktops as a Service are not only practical and cost-effective, but they can help free up the in-house IT staff to focus on strategic activities that drive the business forward, helping increase job satisfaction and reducing costly turnover.