Managed IT Services

Driving digital transformation with proactive, secure and cost-effective managed IT services for Toronto and the GTA.

Work faster, smarter and more securely with managed IT services

Today’s businesses demand more from their IT departments than ever before. A team that can repair and maintain your systems is no longer good enough. You also need people who can anticipate problems before they arise, get new applications up and running quickly, and prevent outages from happening in the first place.


of IT costs are reduced after using managed IT services


boost in operational efficiency when using managed IT services


less downtime when using managed IT services

The Risks of Poorly Managed IT Services

From big IT disasters threatening security and downtime to day-to-day issues impacting employee productivity, the cost of poorly managed IT services can cause severe repercussions throughout your entire business. Here are some of the most significant risks to poorly managed IT services:

Higher IT Costs

Managing IT internally often incurs higher costs due to the need for dedicated staff, training, hardware, software licenses, and ongoing maintenance.


Without certified and experienced security professionals, your organization risks devasting cyber threats that can jeopardize your business.

Lost Productivity

IT issues and system failures can lead to significant downtime, resulting in productivity loss and potential revenue impacts.

Inefficient IT Management

Managing IT infrastructure internally without the proper expertise and resources can lead to inefficient IT operations.

Maximize Your Business Potential with Managed IT Services from Gibraltar

Cost Control & Predictable Expenditure

Every IT investment comes with peripheral and unexpected costs. Gibraltar’s Managed IT Services can break down your cost into fixed monthly payments instead of the large capital expenditures of managing systems in-house. 

Toronto Managed IT Services

Proactive Security

Data and security breaches continue to cause massive headaches for IT managers. Our Toronto Managed IT Services offer the security expertise and resources to proactively monitor and maintain your security risk posture, identify vulnerabilities, and stop potential threats in their tracks. 

Scalability & Growth

Our Managed IT Services are responsive to your needs. We will provide the exact amount of support you need at any time. We also have resources and partnerships to scale quickly and efficiently as your business grows, minimizing downtime, growing pains, and expenses.

Managed IT Services Toronto - Gibraltar
Toronto Managed IT Services

Modern Technology

We are experts in the latest industry trends and technologies and will help you invest in the technology and tools needed to run day-to-day operations efficiently, securely, and from anywhere. 

IT Staff Productivity

Because we offload routine tasks, it enables your in-house IT professionals to focus more on product development, improved operational efficiency, and other strategic endeavours essential to maintaining a competitive edge.

Toronto Managed IT Services

Business Continuity

Toronto Managed IT Services boost productivity by proactively resolving system issues, upgrading technology, monitoring networks for threats, and providing comprehensive employee training for uninterrupted work and seamless user experience.


Simplify Security & Compliance

Cyber threats pose a significant risk to any business. We provide leading IT security knowledge, tools, services and employee training to protect your organization.


Accelerate Your Cloud Journey

An agile and intelligent infrastructure powers innovation. We’ll work with you to design and implement a secure infrastructure that enhances operational agility and performance.


Build a More Modern Workplace

Remote workforces are the new norm. We help you architect how information and applications are accessed, shared, and stored to ensure critical data is secure, from anywhere.

Why Choose Gibraltar's Managed IT Services

With SOC2 Type II certification we are committed to achieving the highest compliance and security standards to protect your business.

With proactive monitoring of your complete digital estate, we will ensure your IT environment is always up-to-date and secure.

We’re not just a service provider, we’re your long-term partner that will ensure your IT strategy evolves and grows with your company.  

Our extensive industry experience coupled with an innovative and agile approach will help you achieve maximum performance, while reducing costs.

We specialize in strategy and support for SMBs with customized solutions designed to meet your business goals today, and in the future.

We provide responsive SLAs that evolve with the service to ensure successful delivery and continual improvement.

Industries We Serve


Our managed IT services ensure that your patient data remains confidential, your systems are always available, and your staff can focus on patient care rather than IT concerns.

Financial Services

We offer cutting-edge cybersecurity measures, data protection, and network optimization to keep your financial services running smoothly.


Our services empower educational institutions to enhance remote learning, streamline administrative processes, and provide a safe digital environment for students.


We ensure that your sensitive data remains confidential, your systems are always available, and your staff can focus on patient care rather than IT concerns.

Legal Services

We offer advanced data encryption, secure communication, and compliance solutions to safeguard your clients' information and maintain trust.


We deliver highly efficient IT solutions that enable seamless data management, ensure compliance, and optimize day-to-day operations.

Frequently Asked Questions about Toronto Managed IT Services

Toronto Managed IT services refer to outsourcing various technology-related tasks and responsibilities to a specialized service provider. These services typically include proactive monitoring and maintenance of IT systems, network security, data backup and recovery, software updates and patches, help desk support, and strategic IT planning. By partnering with a managed IT services provider, organizations can offload the day-to-day management of their technology infrastructure, allowing them to focus on their core business operations while benefiting from the expertise and resources of the service provider. Managed IT services aim to improve efficiency, enhance security, reduce downtime, and provide cost-effective IT solutions tailored to the specific needs of each organization.

Toronto Managed IT services offer several benefits to organizations. First and foremost, they provide access to a team of skilled IT professionals who specialize in various areas of technology. This expertise ensures that IT systems are properly managed, maintained, and secured, minimizing the risk of downtime, data breaches, and other technology-related issues. Managed IT services also offer proactive monitoring and maintenance, allowing for early detection and resolution of potential problems before they disrupt operations. Additionally, these services provide scalability and flexibility, allowing organizations to easily adapt and grow their IT infrastructure as their needs change. By outsourcing IT management, organizations can reduce the burden on internal staff, freeing them up to focus on core business activities. Furthermore, managed IT services often follow a predictable and transparent cost structure, providing cost savings and better budget management. Overall, these services help organizations optimize their IT infrastructure, enhance security, increase efficiency, and improve overall productivity.

When looking for a Toronto managed IT services provider, it is important to consider the following factors:

  • Expertise and Experience: Ensure that the provider has a team of skilled IT professionals with expertise in the specific technologies and services your organization requires.

  • Comprehensive Service Offering: Look for a provider that offers a wide range of services, including proactive monitoring, network security, data backup and recovery, help desk support, and strategic IT planning.

  • Scalability and Flexibility: Verify that the provider can accommodate your organization’s current needs and has the capability to scale and adapt as your requirements change over time.

  • Reliability and Availability: The provider should have robust infrastructure, redundancy measures, and round-the-clock monitoring and support to ensure minimal downtime and quick response to any issues.

  • Security Measures: Assess the provider’s approach to cybersecurity, including their policies, protocols, and technologies for safeguarding your data and systems.

  • Proactive Approach: Look for a provider that takes a proactive stance in identifying and addressing potential IT issues before they become major problems, helping to prevent disruptions to your operations.

  • Clear Service Level Agreements (SLAs): Ensure the provider offers well-defined SLAs that outline the scope of services, response times, resolution targets, and other performance metrics.

  • Strong Customer Support: Evaluate the provider’s customer support capabilities, including their availability, responsiveness, and communication channels for addressing your concerns or issues.

  • Proven Track Record and References: Research the provider’s reputation in the industry, read customer testimonials, and ask for references to validate their track record of delivering quality services.

  • Cost-Effectiveness: Consider the provider’s pricing model and evaluate the overall value they offer in terms of services, expertise, and support.

Determining whether you need a Toronto managed IT services provider can be influenced by various factors. Here’s a brief list of indicators that suggest you may benefit from partnering with a managed IT services provider:

  • Limited IT expertise or resources: If your organization lacks in-house IT expertise or struggles to keep up with technology advancements, a managed IT services provider can fill the gaps and provide specialized knowledge and resources.

  • Frequent IT issues or downtime: If your business experiences frequent IT problems, such as network outages, data loss, or security breaches, a managed IT services provider can implement proactive monitoring and maintenance to minimize downtime and quickly resolve issues.

  • Data security concerns: If you handle sensitive customer data or must comply with industry-specific security regulations, a managed IT services provider can help implement robust security measures and ensure your data is protected.

  • Business growth and scalability: If your organization is expanding, you may need to scale your IT infrastructure and support. A managed IT services provider can offer scalable solutions, allowing your technology to grow alongside your business.

  • Cost and budget considerations: If managing IT internally is becoming cost-prohibitive due to hardware, software, and staffing expenses, outsourcing to a managed IT services provider can provide a more predictable and cost-effective solution.

  • Focus on core business activities: If you want to concentrate on your core business functions rather than managing IT operations, partnering with a managed IT services provider allows you to offload IT responsibilities and focus on strategic initiatives.

  • Compliance requirements: If your industry has specific compliance requirements, such as HIPAA or GDPR, a managed IT services provider with expertise in compliance can ensure that your IT systems align with regulatory standards.

  • Need for 24/7 support: If your business requires round-the-clock IT support, a managed IT services provider can offer 24/7 help desk assistance and proactive monitoring to address issues promptly.

  • IT strategy and planning: If you lack a clear IT strategy or need assistance in aligning your technology roadmap with your business goals, a managed IT services provider can provide guidance and help develop a comprehensive IT plan.

When evaluating a Torontno managed IT services provider, it’s important to ask relevant questions to ensure they meet your specific requirements. Here are some key questions to consider:

  1. What is your experience in providing managed IT services?
  2. What industries have you worked with, and do you have experience in our industry?
  3. What services do you offer, and can you tailor them to our organization’s needs?
  4. Can you provide references or case studies from clients similar to our organization?
  5. How do you ensure the security of our data and IT systems?
  6. What proactive measures do you take to prevent IT issues and minimize downtime?
  7. Do you offer 24/7 support? How quickly do you respond to IT emergencies?
  8. How do you handle data backups, disaster recovery, and business continuity planning?
  9. Can you help us with compliance requirements in our industry?
  10. What is your pricing structure? Are there any additional costs or hidden fees?
  11. Can you provide a service level agreement (SLA) that outlines the scope of services, response times, and resolution targets?
  12. How do you stay up-to-date with the latest technology trends and advancements?
  13. What is your process for onboarding new clients? How long does it typically take?
  14. Do you offer any reporting or metrics to track the performance and health of our IT systems?
  15. How do you handle IT infrastructure upgrades and scalability as our business grows?
  16. What is your approach to IT strategy and planning? Can you help us align our technology roadmap with our business goals?
  17. How do you handle vendor management and relationships?
  18. Can you assist with cloud computing, virtualization, and other emerging technologies?
  19. What is your process for terminating the agreement if necessary?
  20. Do you have any certifications or partnerships that demonstrate your expertise and quality of service?

Toronto Managed IT services and in-house IT represent two different approaches to managing an organization’s IT infrastructure and support. Here’s a brief description highlighting the key differences between the two:

Managed IT Services: Toronto Managed IT services involve outsourcing IT responsibilities and functions to a specialized service provider. These providers offer a comprehensive range of IT services, including network monitoring, security, data backup, software updates, help desk support, and strategic IT planning. With managed IT services, organizations benefit from accessing a team of experienced professionals who have the expertise and resources to handle various IT tasks. This approach allows businesses to focus on their core operations while relying on the service provider’s specialized knowledge and proactive management of their IT systems. Managed IT services often follow a predictable pricing model, providing cost-effective solutions and reducing the burden of recruiting and maintaining an in-house IT team.

In-House IT: In-house IT refers to establishing and maintaining an internal IT department within the organization. In this model, the company directly hires and manages its own IT staff, who handle various IT functions, including system administration, network management, help desk support, software development, and IT infrastructure planning. In-house IT provides organizations with greater control and direct oversight of their technology operations. It allows for tailored solutions, specific to the organization’s unique requirements. However, building and maintaining an in-house IT team can be expensive, requiring investments in hiring, training, hardware, software, and ongoing operational costs. In-house IT also requires continuous efforts to keep up with the rapidly changing technology landscape.

Book a Managed IT Services Consultation Today


6925 Century Ave, Suite 702 Mississauga, ON L5N 7K2 Canada


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